Below FAQ are some common concerns of our customer before purchasing :

Absolutely! In fact, if your jar of honey has started to crystallise and go hard – it’s a good sign. This means that your honey is pure and free from additives such as sugar, high fructose corn syrup and nasty chemicals and has not been pasteurised at high temperatures which destroys nutrients and enzymes.

With ‘pure’ honey, crystallisation happens naturally and spontaneously, more often as the weather gets colder and has no negative effects on the honey itself – in fact, it helps to preserve the nutrients and quality.

You can eat and enjoy crystallised honey just as it is – in fact, many people prefer it, because it is easier to spread, and you avoid the drips. However, If the hardened texture bothers you, simply place your jar in a sunny spot or in a bowl of warm water for a few hours to return to a liquid state.

In the business we call this ‘honey foam’ and it is completely safe and good for you! The foam is a result of trapped air bubbles created in the filling process rising to the top. Honey foam is delicious, its light and fluffy as often filled with all the good stuff raw honey has to offer including pollen and propolis which are filled with vitamins and minerals.

Yes, it’s the same product! The colour of the honey is determined by the nectar that the bees collect. When working with a natural product, there are many factors to be considered including rainfall, climate, season, time of year and vegetation, which will result in slight taste and colour variations even within the same variety of honey.

MGO and UMF and both grading systems used for Manuka Honey. One of the components of the unique activity in Manuka Honey is methylglyoxal (MGO).

MGO is an indicator of the strength of the activity in Manuka Honey. The activity strength (MGO Rating) on the label indicates the therapeutic benefit of the honey, the higher the rating the more beneficial the honey will be.

The Leptospermum trees, commonly as the Manuka Bush, which the bees feed upon to produce manuka honey are native to both Australia and New Zealand. Australia has over 80 native species of Leptospermum while New Zealand has one, known as Leptospermum scoparium. In both countries, Manuka honey has been used by native Australian and Māori cultures, for its medicinal and antibacterial properties.
Occasionally this might happen due to the natural state of the product. Pollen is naturally lighter in weight than honey, so it tends to rise. It is completely normal and does not affect the honey in any way. Simply take a long soon and give it a good stir or make sure that the lid is on tight and sit the jar upside down for a few minutes to mix it back in.

Manuka Honey contains naturally occurring plant phenols and is made from the nectar of the Leptospermum Scoparium plant known more commonly as the Manuka Bush.

One of the main components attributed to the unique activity in Manuka Honey is methylglyoxal (MGO). MGO is an indicator of the strength of the activity in Manuka Honey. The activity strength (MGO Rating) on the label indicates the therapeutic benefit of the honey, the higher the rating the more beneficial and active the honey is.

Heating raw honey to high temperatures at a rapid speed can change the makeup of the honey and weaken or destroy enzymes and minerals. However, a gentle warming of the honey will keep it in is best and most healthy state. On the other hand, one of the unique attributes of Manuka Honey is that it is heat tolerant. If you are using your honey in a hot tea, try to keep the water under 40ºc. This is about the same temperature the honey would get, in the hive, outside on a summer’s day.
Yes! Please reach out to us at enquiries@honeyaustralia.net.au. We would be more than happy to provide you with a quantity to best suit your needs.
We love our wholesale customers and would love to have you on board! Please feel free to send us an email at enquiries@honeyaustralia.net.au. A member of our team will happily provide you with all the information you might need in getting set up as a Honey Australia stockist.
While some honeys are seasonal and supply can be out of our control, please feel free to reach out to us at enquiries@honeyaustralia.net.au. We will do our best to locate your favourite honey or point you in the right direction.
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