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Sustainability
All questions regarding your shopping experience on the store and the payment process.
Is your honey sustainably sourced?
Yes. Our honey is sourced from trusted Aussie beekeepers who follow responsible and ethical beekeeping practices.
We work with producers who care for their bees, respect the land, and help protect Australia’s unique natural environments for future generations.
How do you support bee conservation?
We support bee conservation by working with responsible Aussie beekeepers who prioritise hive health and sustainable beekeeping practices.
By sourcing locally and valuing healthy bee populations, we help protect pollinators and the ecosystems they support across Australia.
Is your packaging environmentally friendly?
We’re committed to reducing our environmental impact wherever possible. Many of our jars, bottles, and tubs are recyclable, and we continue to explore more sustainable packaging solutions as our range grows.
Our goal is to balance product protection and quality with packaging choices that are better for the planet.
Shipping, Returns, & Warranty
Learn more about our shipping and return policy as well as the products warranty.
What is your return policy?
If you receive a damaged or incorrect item, please contact our team within 7 days of delivery and we’ll be happy to help resolve the issue.
Due to food safety regulations, we’re unable to accept returns for change of mind, but we always aim to make things right if there’s a problem with your order.
Wholesale
You can create an account to track your orders and start a return process if you need to.
Do you offer wholesale pricing for retailers or hospitality businesses?
Yes. We offer wholesale pricing for approved retailers, distributors, and hospitality businesses.
If you’re interested in stocking Honey Australia products, please contact us and our team will be happy to assist.
What’s the minimum order quantity for wholesale?
For Australian wholesale orders, the minimum order value is $1,500.
For international wholesale enquiries, please contact our team to discuss minimum order quantities and shipping options.
Contact Us
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If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.
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